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Course Summary
Code: WMS0227224
Location: Castle Library
Cost: Free
Starting: Wednesday 07 August 2024
Duration: 11 sessions over 11 week(s)
Time: 18:30
Description
Our level 2 certificate in understanding retail business is great for both individuals interested in retail operations, as well as employers looking for health training courses for their staff. This certificate in understanding retail operations aims to help develop your understanding of retail terminology, understanding the retail selling process and provide training in other retail operations, including effective customer service, teamwork and what to expect when working in the retail sector.
What level/qualification is this course?
Level 2
How will I be taught? How will learning be assessed?
You will receive face to face tuition but will be required to undertake home learning using text books and web-based programmes as directed by your teacher.
You will be given worksheets to complete in class; opportunities to engage in discussion; and ways to practise your skills when you are at home.
Will I need to do any work at home?
Yes. You will be assigned at least two hours of homework each week: homework may be computer-based or paper-based
What do I need to bring with me?
You will need to bring a pen, pencil and notebook to each lesson
Are there any other costs after enrolment?
No
What can I expect to achieve by the end of this course?
Level 2 qualification
What can I do after completing this course?
Progress on to a level 3 qualification or enter into employment
Time and duration
Start Date: 07 August 2024
Start Time: 18:30
Day: Wednesday Evening
First Lesson Duration: 01:30
Total Weeks: 11
Location
Castle Library
Mayburgh Avenue
Penrith
CA11 8PP